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Press Release31-7-00

Orange and Hongkong Electric join hands to offer
account enquiry and appointment services for installation inspection
exclusively for Orangeworld users

Orange and Hongkong Electric join hands to provide Orangeworld wirefree internet service users with exclusive services including account enquiry and appointment services for installation inspection, plus a broad range of information contents and contact details via their WAP handsets.

Current Bill and Last Payment Enquiries made Simple

The service allows Orangeworld users to exclusively trace the current billing information on their Hongkong Electric accounts. Billing dates and amount can be checked through their WAP phones anytime, anywhere. Users can also access to last payment information and pay the bills through the direct call connection to PPS hotline - bill payments can be made as simple and convenient as can be.

New Users to enjoy Exclusive Appointment Services for Installation Inspection

Orangeworld users who apply for Hongkong Electric services are also privileged to enjoy appointment services for installation inspection. By simply following the instructions on their WAP handsets and input the respective application number, desired date and contact phone number, appointment for installation inspection can be made in the most easiest way. In addition, users are allowed to change the date of appointment via their WAP handsets.

Orangeworld wirefree internet service      The Convenient Tool in Your Pocket

Orangeworld users can enjoy a host of Hongkong Electric information contents, including hotlines for enquiries on customer accounts, inspection & technical issues and emergency service. Office hours and addresses of Hongkong Electric's Customer Centre and Pay-in Centres as well as other postal and email addresses are ready at your fingertips. Furthermore, information on new services will be constantly updated on their WAP phones. Through Orangeworld, users can always access to the richest, broadest and deepest information content on WAP, meeting customers' everyday needs.

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For media enquiries, please contact:

Frances Ng

Hutchison Telecommunications (Hong Kong) Limited

Tel: 2128 6739    Fax: 2123 1257

Email: francesng@hthk.com