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Frances Ng (Tel : 2128 6739)
26/2/2001

Grand opening of new Orange customer services centre

Offering Comprehensive One-stop-shop convenience for Customers

Orange are dedicated to developing the latest mobile communications technology and are committed to providing high-quality and comprehensive customer services for its users. To delight our customers with the best quality customer services, and to open new communications channel, Orange Customer Services Centre at Fortress Hill, North Point, has been relocated to East Point Centre, Causeway Bay.

Present to officiate the grand opening of the East Point Customer Services Centre were Mrs. Agnes Nardi, Managing Director, Mr. Cliff Woo, Deputy Managing Director and Wireless Networks Director and Ms. Jennifer Tan, Finance Director of Hutchison Telecom.

State-of-the-art Interior Featuring Full Range of Services

Located in the heart of Causeway Bay, this new Customer Services Centre is an affirmation of Orange's dedication in developing the latest in mobile communications technology and delivering top quality customer services. The 12,000-square foot, state-of-the-art Customer Services Centre offers a "one-stop-shop" of professional customer services of the highest quality. It houses over 30 service counters offering a full range of services including service applications, change of service plans, handset maintenance, trade-in and sales services as well as payments services.

Innovative Handset and Internet Corner for Latest Service and Product trial

The new Customer Services Centre is also a channel of communications and features innovative handset and Internet corner where customers can try out the very latest handsets and services offered by Orange, and go on-line by accessing orangehk.com and Hutchcity. Help is also readily at hand from the Orange service ambassadors who are always on standby to offer assistance and advice to individual customers.

Orange customers can now enjoy our privileged services at the following Orange Customer Services Centre:

  • 17/F East Point Centre, 555 Hennessy Road, Causeway Bay (Near Sogo Department Store)

  • Shop No. 8A-8B, 2/F Chanway Shopping Centre, 11-17 Shatin Centre St., Shatin

  • 12/F Park-in Commercial Centre, 56 Dundas St., Mongkok

  • Shop 212-214, Citimall, No.1 Kau Yuk Road, Yuen Long