Circular Economy - Telecommunications Division

Consumers on average replace their smartphones every 33 months. With approximately 1.4 billion phones being sold annually and only 20% being recycled, that creates substantial hazardous waste among other environmental impacts.

The division has trade-in and device buy-back schemes in a number of markets, including Hong Kong, Ireland, Italy, Denmark, Sweden and the UK facilitated by drop-off boxes in retail stores, freepost return envelopes and repair services to encourage customers to repair or return their old devices and accessories. These are then transferred to an accredited third party for reuse or recycling.