Emissions Management - Group Performance
Group-wide actions that are continuously being taken to create operational efficiencies have resulted in the Group achieving an absolute emissions reduction of 4% in scope 1 and 2 emissions in 2020 versus 2019, and 7% versus 2018.

In the case of Retail, which accounts for 4% of total emissions of the Group, most of the 2020 emissions reductions were attributed to the lockdown with stores being closed. Other Group-wide operations, which account for 96% of total Group emissions, were for the most part sustained as a result of the Group’s businesses being identified as critical services and therefore the stated reductions are principally attributable to the carbon reduction efforts of the Group.

The Group is currently working on a new climate change strategy. To help the Group in defining this strategy, all core businesses will be undertaking the following assessments and actions: