S
PHERE
23
A P
LACE TO
C
ALL
H
OME
C
APTAIN ROGER CARMICHAEL
is a flight opera-
tions inspector with Hong Kong’s Civil Aviation
Department (CAD) and has long called the
Harbour Plaza home. He shares his story with
Sphere
.
“I was a fighter pilot with the Australian air force and
went on to work with Qantas for 33 years. In 1964 I start-
ed flying to Hong Kong. Then in 1996, I took a job with the
CAD and suddenly my wife Helen and I were looking for a
more permanent residence in the city.
We chose the Harbour Plaza in Whampoa Garden,
Hunghom, and have never looked back. The hotel had been
open just a year when we moved into a serviced suite, so
we are now among the hotel’s longest staying guests.
I’ve never come back from overseas and not wanted to
be here. I travel regularly for business, and also keep a
home in Sydney, where my two children and four grandchil-
dren live. But I just need to walk in the door of the
Harbour Plaza and it lifts my spirits. This hotel is a breath-
ing space in Hong Kong.
The service is superb and it is anticipatory. The staff will
attend to your needs before you have to ask. I have never
had to make a complaint, and we have had an instant
response to anything we have ever asked for.
In fact, two of my most precious memories involve this
hotel. The first is of the Hong Kong handover, where we
and other guests were able to enjoy the fireworks from the
hotel’s unique vantage point, and then watch the royal
yacht Britannia sail past, marking the end of British rule.
Then there was my 65th birthday. My wife and I were
whisked to the hotel’s prestigious presidential suite by the
general manager, where we enjoyed dinner with friends,
watching a typhoon lash the city from the suite’s full-length
windows. It was an amazing experience and a memory I
will always treasure.”
hotel portfolio go from strength to strength.
“Ten years from now we would like to be an
established hotel chain with a strong reputation in
the market,” says Ms Koh. “Our plan is to contin-
ue to support the growth in the group’s portfolio
and, with our hotels becoming popular destina-
tions for travellers, we are making an increasing
contribution to the property group’s overall prof-
its. We know our strengths and at the moment
our strengths are in Asia.”
However, the group does not plan to limit its
activities to Asia and the Bahamas alone. “The
team is looking at various places around the
world,” Mr Chow confirms. “We have submitted
bids for a few hotels in London and in Paris, but we
have not yet been successful. If the right opportuni-
ty comes up, we don’t mind expanding our inter-
national hotel operations. It all depends on oppor-
tunity. The hotel division has a bright future.”
As the Harbour Plaza Hong Kong begins its
second decade in operation, the signs of future
success have never been better.
Mexan Harbour Hotel
Tsing Yi, HK
800 rooms
Great Wall Sheraton Hotel
Beijing
Beijing, PRC
850 rooms
Horizon Suite Hotel
Ma On Shan, HK
831 rooms
Sheraton Hong Kong
Hotel and Towers
Tsim Sha Tsui, Kowloon, HK
782 rooms
Harbour Plaza Kunming
Kunming, PRC
299 rooms
Grand Hyatt Beijing at
Oriental Plaza
Beijing, PRC
839 rooms
The Westin at Our Lucaya
Beach & Golf Resort
Grand Bahama Island,
The Bahamas
749 rooms
Sheraton at Our Lucaya
Beach & Golf Resort
Grand Bahama Island,
The Bahamas
522 rooms
U
NDER
HPHR M
ANAGEMENT
U
NDER
T
HIRD
P
ARTY
M
ANAGEMENT
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