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Frances Ng (Tel: 2128 6739)

17 Oct 2000

Hutchison Telecom launches

Brand new website provides one-stop services for
online shopping and customer services

Hutchison Telecom has launched, a brand-new website allowing customers to easily access comprehensive online shopping and customer services for Orange products and services, including service applications, handset purchases, change of service plans, application for the Orangeworld wirefree internet service and much more. The new website enables customers to make their desired requests online quickly and conveniently.

Contact Orange on the Internet reinforces Orange's well-known brand image by giving customers an easy-to-use and up-to-the-minute Web experience, with comprehensive information on a full range of handsets, value-added services, International Automatic Roaming services, Rechargeable Stored Value SIM Card, Hutchison Everyday Card, Orangeworld wirefree internet service, etc. The website allows customers to get in touch with Orange anytime.'s "eshop" provides one-stop online sales solution offers a specially designed "online purchasing" feature providing an online sales service for purchasing a wide range of mobile phones and accessories, selecting a mobile service monthly plan, and applying for value-added services and Orangeworld wirefree internet service.'s "eshop" also provides customers with free delivery service*. Required shopping items are first confirmed and then the purchased products will be delivered the following day, so that customers can enjoy the total convenience of shopping online. In addition, customers who make purchases of mobile phone accessories through are entitled to a 15% discount. Other special online offers will be announced continuously on the site. What a great privilege for mobile phone users!

Unique brand-new Web/WAP services

In addition to online shopping and information services, offers brand-new "PIM/email" Web/WAP services. With this new service, Orangeworld subscribers can access on the website their sent or received email, calendar, contact and notepad information stored at their Orangeworld's "My Homepage" WAP site. Customers can keep in touch with friends or business partners anytime, anywhere via both WAP phone or the Internet.

Orangeworld subscribers can create their own personalized portal at "My World" with their WAP phone, and now they can even design such personal WAP portal at website. The sharing of information between Web and WAP means the Orangeworld wirefree internet service is completely personalized, a feature that brings tremendous benefits to customers.

Online Customer Services available 24 hours a day provides customers with 24-hour-a-day customer services facilities to submit applications and make changes to any type of mobile phone service, including billing enquiries, payments, user name transfers, applications for mobile service and amendments of monthly plans. Customers can apply for China Roaming and International Roaming services, Orangeworld wirefree internet service and a variety of value-added services. Procedures are convenient and easy. not only provides complete information about Orange products, it offers information about Hutchison Telecom. Details of the latest TV commercials can also be viewed on the website. At, customers can obtain the fastest and most convenient information services, sales and customer services anytime..

* The free delivery service is available to customers making an online purchase of HK$200 or more in the "eshop".

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