 
          
            Sphere
          
        
        
          #40
        
        
          
            2016
          
        
        
          04
        
        
          NEWS
        
        
          Infrastructure
        
        
          Powering profits fromwind
        
        
          Cheung Kong Infrastructure and Power Assets have completed the acquisition
        
        
          of Iberwind - Desenvolvimento e Projectos, S.A., a wind energy company in
        
        
          Portugal. Post-acquisition, Iberwind owns and operates 31 wind farms totalling
        
        
          more than 300 wind turbines with a total capacity of about 700 MW, about
        
        
          15 per cent of Portugal’s wind power production.
        
        
          Northern Gas Networks:
        
        
          Considerate
        
        
          Considerate Constructor Scheme Awards
        
        
          ceremonies in April sawNorthern Gas
        
        
          Networks’ (NGN) projects from Scotland
        
        
          to Yorkshire recognised for being
        
        
          considerate towards local neighbourhoods
        
        
          and the public, the workforce and the
        
        
          environment. The Church Fenton
        
        
          site won a Gold medal on the basis of
        
        
          strong community work, including
        
        
          communication through house visits and
        
        
          public meetings, and NGN’s sponsorship of
        
        
          the local cricket and football clubs, Scouts
        
        
          and Brownies. The Westgate project in
        
        
          Huddersfield also won Gold and many
        
        
          other projects won Silver and Bronze
        
        
          awards – no mean feat.
        
        
          Telecoms
        
        
          3 UK – It’s all about the service
        
        
          
            3
          
        
        
          UK’s award-winning service is keeping
        
        
          customers happy. The Best Customer
        
        
          Service – Network category at the
        
        
          prestigious 2016Mobile News Awards
        
        
          went to
        
        
          
            3
          
        
        
          UK, based onmystery calls to
        
        
          customer support teams who were rated
        
        
          on their manner, understanding,
        
        
          knowledge, helpfulness, clarity and overall
        
        
          performance. This was reflected in
        
        
          
            3
          
        
        
          UK
        
        
          being rated “the least complained about”
        
        
          UK network operator, with the regulator,
        
        
          Ofcom, receiving only three complaints per
        
        
          100,000 customers in the last three months
        
        
          of 2015 – less than one-third of the industry
        
        
          average of 10 complaints.
        
        
          All your devices,
        
        
          one fantastic account
        
        
          “SmartShare” is Hutch Sri Lanka’s
        
        
          innovative solution that enables
        
        
          accessibility of data through one
        
        
          shared mobile data account. The
        
        
          hassle of managing and monitoring
        
        
          data consumption for multiple
        
        
          devices has now disappeared for all
        
        
          Hutch Sri Lanka’s subscribers.